Director of Information Technology with 5+ years of experience in network administration, troubleshooting, and PC hardware/software. Skilled in using programming to automate tasks and procedures; managing functional and technological application support to achieve customer satisfaction. Technical expert in strategic direction, practical implementation, and data security initiatives. Proven ability to build positive relationships with customers and oversee complex, high-value technical projects. Strong planning competencies, analytical skills, and ability to solve complex problems.
Skills
Professional Skills
Skills to Learn
Languages
Work experience
- Built and managed the office's computer systems and technology infrastructure, ensuring optimal functionality and security.
- Coordinated with outside vendors to ensure the office's technology remained up-to-date and implemented new systems to improve office efficiency.
- Diagnosed and resolved issues with the office's computer systems and software, providing exceptional technical support to office staff and patients.
- Proficient in a range of software and tools, including Eaglesoft, Doctible integration, Schick X-Ray software (integration with ES), Intraoral cameras (various brands), etc.
- Managed and oversaw projects, collaborating with clients to design, develop, and implement software applications that addressed their specific business needs.
- Built web applications from scratch and optimized existing ones to ensure optimal performance.
- Worked on various projects ranging from e-commerce websites to financial applications.
- Managed project timelines, budgets, and resources, ensuring timely and efficient delivery of services.
- Worked with clients to identify their business goals and objectives and developed customized solutions to help them achieve their goals.
- Operated under File&Serve and NetDocuments frameworks to efficiently organize legal documents for the firm.
- Created programs that automate time-consuming and repetitive tasks, establishing a highly efficient workplace.
- Developed, tracked and controlled information technology operating budgets and cost and benefit analyses for IT spending initiatives.
- Implemented, created and tested disaster recovery and business continuity plans and maintained appropriate back-up systems.
- Identified opportunities for application optimization, redesign, and development.
- Documented and analyzed processes and procedures and adhered to regulatory guidance.
- Deployed, monitored, and maintained system installation, upgrades, and network integration to maintain HIPAA level security and compliance.
- Tested and installed motherboards, processors, and graphics cards on desktops and laptops for corporate staff.
- Answered calls and emails at the company's help desk, assisting employees and customers with troubleshooting computer issues.
- Patched software and installed new versions to eliminate security problems and protect data.
- Used diagnostic tools to identify hardware failures and replace non-functional components.
- Linked computers to network and peripheral equipment, including printers and scanners, etc.
- Backed up company data on a regular basis.
- Configured devices to set up workstations for employees.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Created eye-catching and functional digital design concepts across various platforms to strengthen company brand and identity.
- Designed sites to be compatible with top browsers, including Firefox, Chrome, and Safari.
- Designed, implemented, and monitored web pages and sites for continuous improvement.
- Implemented Google Campaigns and SEO for various types of websites.
- Used programming capabilities in PHP, SQL, and JavaScript and other libraries as needed.
- Converted mockups into HTML, JavaScript, AJAX, and JSON.
- Created site layout and user interface using HTML and CSS practices.
- Created informational videos for use in prototype testing and manufacturing optimization.
- Used Adobe Illustrator and Adobe Photoshop to develop product mockups and prototype designs.
- Developed creative design for marketing packages, including print materials, brochures, banners, and signs.
- Put together videos for social media, advertising, and informational purposes.
- Researched trends and projected recommendations to the client, capitalizing on emerging opportunities.
- Designed website layouts, templates, logos, and unique branded looks.
Education
![HarvardX (Online Courses) logo](/_astro/havardx.30258e23_Z2s1NMI.webp)
CS50 – Introduction to Artificial Intelligence with Python
HarvardX (Online Courses)
June 2021 - August 2021
Completed online course in Introduction to Artificial Intelligence with Python through HarvardX.
Studied Computer Science and Engineering for two years at Mt San Antonio College.
My favorites
Books
![Maps of Meaning: The Architecture of Belief](/_astro/book-1.43daf6c2_1bI6ie.webp)
Maps of Meaning: The Architecture of Belief
Jordan B. Peterson
![The Gulag Archipelago](/_astro/gulag.cd8aaf47_ZHvISe.webp)
The Gulag Archipelago
Aleksandr Solzhenitsyn
![Ordinary Men: Reserve Police Battalion 101 and the Final Solution in Poland](/_astro/book-3.c74a1fbf_2gxISt.webp)
Ordinary Men: Reserve Police Battalion 101 and the Final Solution in Poland
Christopher R. Browning
![Crime and Punishment](/_astro/book-4.b9cae290_dSE6n.webp)
Crime and Punishment
Fyodor Dostoyevsky
![12 Rules for Life: An Antidote to Chaos](/_astro/book-2.ff854265_Z12xYWb.webp)
12 Rules for Life: An Antidote to Chaos
Jordan B. Peterson
![Hillbilly Elegy: A Memoir of a Family and Culture in Crisis](/_astro/book-5.d1e8c18c_Z2lYJPU.webp)
Hillbilly Elegy: A Memoir of a Family and Culture in Crisis
J. D. Vance
People
Media I follow
![MKBHD](/_astro/media-1.531fc34f_Z22w2ey.webp)
MKBHD
YouTube channel
![Linus Media Group](/_astro/media-2.f83355bd_Z1kBrzm.webp)
Linus Media Group
YouTube channel
![Mark Rober](/_astro/media-3.8afbda74_J8gGe.webp)
Mark Rober
YouTube channel
![Computerphile](/_astro/media-6.e370c7f2_1bEvcl.webp)
Computerphile
YouTube channel
![Louis Rossman](/_astro/media-8.7091511a_Z2mut2p.webp)
Louis Rossman
YouTube channel
![Tom Scott](/_astro/media-14.a0297719_1N7uNk.webp)
Tom Scott
YouTube channel
![Joe Rogan](/_astro/media-11.ee9913a9_Z2hxUO5.webp)
Joe Rogan
Podcast
![Colinfurze](/_astro/media-12.8b763e5c_Z1bIO3A.webp)
Colinfurze
YouTube channel
![ColdFusion](/_astro/media-10.6a1fc94f_ptadi.webp)
ColdFusion
YouTube channel
![Electroboom](/_astro/media-13.fb82957d_Q12kJ.webp)
Electroboom
YouTube channel
![Peter McKinnon](/_astro/media-4.b92899a3_1pgJor.webp)
Peter McKinnon
YouTube channel
![Carwow](/_astro/media-7.00e936d5_ZhMDpD.webp)
Carwow
YouTube channel
![Jim Browning](/_astro/media-9.d4eebf05_ZjzdpO.webp)
Jim Browning
YouTube channel